Delivery Policy
Last updated: 21 October 2026
Where we deliver
We deliver to street addresses and Pargo pickup points across all nine provinces of South Africa.
Delivery options and fees
| Option | Estimated time | Under R1,500 | R1,500 and over |
|---|---|---|---|
| The Courier Guy (door to door) | 1 to 3 business days | R150 | Free |
| RAM Overnight | Next business day (main centres) | R195 | R45 |
| Pargo pickup point | 2 to 4 business days | R85 | Free |
Oversized items such as body panels, engines and gearboxes may carry a freight surcharge, which is shown before you pay.
Processing and dispatch
In-stock parts are dispatched within 1 to 2 business days of payment confirmation. Parts sourced from a marketplace supplier may take up to 3 additional business days, shown on the product page. Delivery times are estimates and exclude weekends and public holidays; outlying areas may take longer.
Tracking
You will receive a tracking number by email and SMS as soon as your order is dispatched.
Receiving your order
Please check the parcel on delivery. If the packaging is visibly damaged, note it with the courier and contact us within 48 hours. Risk passes to you on delivery to the address or pickup point you selected.
Questions
For delivery questions, email support@whatpart.africa.